A residential HVAC repair and a commercial HVAC repair are fundamentally different jobs. Commercial systems are larger, more complex, and more varied than residential equipment. Each system type requires different skill sets, different parts, and different labor hours to diagnose and fix. That range in complexity is the primary reason commercial HVAC repair quotes can span thousands of dollars for what looks like the same surface-level symptom.
Labor rates, part availability, system age, and service timing all compound that complexity. An older unit running a discontinued refrigerant costs more to repair than a newer system on current refrigerant. A part that requires a factory order takes longer to source and adds to the total invoice.
Commercial HVAC contractors who give you a real number upfront do so because they have completed the diagnostic work, not because the category has predictable pricing. Without a thorough diagnostic, any figure you see before a technician walks your mechanical room is an estimate at best.